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J&T Express
Skudai, Johor
Ensure a positive client experience by following up and resolving customer service -related issues in an appropriate…Responsibilities Follow Standard Operating Procedures and, resolve Customer Complaints promptly Answer to / manage…
Monee
Kuala Lumpur
Familiarity with customer service software and tools, such as Zendesk…
Concentrix
Kuala Lumpur
Job Title: Advisor I, Customer Service – •Japanese COE Specialist Job Description The Advisor I, Customer Service … requirements. This position provides customer service support and resolution of routine problems regarding client's product…
EPS Consultants
Selangor
Proactive Decision Making: Work with Head of Customer Service and other senior management team… Maintenance: Ensure all overnight resolutions are fully documented, updating the knowledge base to facilitate better self- service …
Hong Leong Bank
Lahad Datu, Sabah
Key Responsibilities and Accountabilities Sales & Service Provide superior… customer service to walk-in customers and contribute to expected levels of CSAT ( Customer Satisfaction) scores and Mystery…
Michael Page
Kuala Lumpur
Lead end-to-end customer service operations across the APAC region, driving service excellence, operational reliability…-performing shared services organisation. Lead the regional customer service function acrossAPAC, ensuring consistent and high…
Michael Page
Kuala Lumpur
We are seeking a Customer Service professional fluent in Mandarin to join the Procurement & Supply Chain department… supply chain operations. Provide outstanding customer service to Mandarin-speaking clients, addressing inquiries…
Michael Page
Kuala Lumpur
Support cross-functional teams in improving customer service processes. Provide… effectively. Experience in customer service roles, preferably within the chemical manufacturing sector. Familiarity with order…
Emerson
Bayan Lepas, Pulau Pinang
Job Category: Customer Service Job Description: The Senior Customer Service Representative (Senior CSR… experience. Senior Customer Service Representatives can be allocated to a Tier/Account team to build customer intimacy…
KRISV Consulting
Johor Bahru, Johor
We are seeking an experienced and customer -focused Customer Service Representative to join our team. This role… efficient service delivery and customer satisfaction. The ideal candidate will come from a manufacturing, industrial…
HireHub
Klang, Selangor
Job Overview: Responsible for handling customer service requests, coordinating service resources, monitoring service … Responsibilities: 1. Customer Service Handling & Response Receive and manage local customer equipment repair and service requests…
ExecSearch
Mid Valley City, Kuala Lumpur - Johor Bahru, Johor
We are looking for a friendly, presentable and customer -oriented Customer Service Officer to join our client in beauty industry in Johor Bahru… with SOPs and maintain service area standards Requirements: Minimum SPM qualification 2 years’ experience in…
TDCX
Malaysia
What is your mission? Provide excellent support experience to customers via all relevant communication channels. Identify customer …'s needs, researching any existing issue in order to provide strategic solutions that will best address customer 's needs…
DHL
Johor Bahru, Johor
The incumbent is responsible for managing end-to-end customer shipments, ensuring operational excellence, service … of urgency to minimize customer impact 5. Customer Communication & Service Delivery Act as the primary point of contact…
Thermo Fisher Scientific
Selangor
Lead for Malaysia, Indonesia and Vietnam, you will lead the regional Service and Customer Care… for leading a multi-country team responsible for customer care, service coordination and operational support, while partnering…
PPG Industries
Petaling Jaya, Selangor
Reporting to the SEA Customer Service Manager, you will ensure timely and complete processing of customer orders… following purchase order requirements. You will manage IC customer enquiries and claims within defined timelines. Additionally…
Alcon
Selangor
The Sr. Associate I, Customer Service Support (Professional Path) is primarily responsible… and returns. You will create a positive customer experience through deep customer knowledge and prompt service while managing…
Hiring International
Kuala Lumpur
Customer Service Representative (Mandarin Speaker) Location: Kuala Lumpur, Malaysia Work Model: On-site / Hybrid… Opportunity We are looking for a customer -focused Mandarin-speaking Customer Service Representative to join a dynamic…
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