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Shopee
Kuala Lumpur
Job Description : End-to-end Dispute Management Investigate and resolve customer disputes (e.g. service not rendered… is an advantage Familiarity with customer service software and tools, such as Zendesk or Salesforce, is preferred. Availability…
MoNeed
Kuala Lumpur
About The Team The Customer Service Knowledge Base Specialist will be responsible for creating and managing the… knowledge base that supports our customer service team. The goal is to ensure that our customer service representatives…
MoNeed
Kuala Lumpur
Familiarity with customer service software and tools, such as Zendesk…
Thermo Fisher Scientific
Kuala Lumpur
Order Management and Customer Service Representative to join our dynamic team. The successful candidate will be responsible… for managing customer orders, ensuring accurate and timely delivery, and providing exceptional customer service . This role requires…
Mastercard
Kuala Lumpur
Summary Customer Technical Services Analyst II-1 Overview Provides service support for businesses… high level technical customer service and support according to established policies and procedures Serves as technical…
Atome
Kuala Lumpur
Provide effective service recovery… in addressing customer 's needs by ensuring compliance to service recovery procedures and minimizing costs through corrective actions…
Bright Alliance Sdn Bhd
Kuala Lumpur
Kelayakan Able to communicate in Mandarin Friendly, responsible & customer -focused Willing to learn basic repair knowledge… with CRM & Repair Team Guide customers during collection (post-repair checklist) Assist with customer surveys Basic…
11 days agoMastercard
Kuala Lumpur
Summary Associate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services… is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting…
Hytech
Kuala Lumpur
Key Responsibilities Provide front-line customer support via live chat, phone, and email. Respond to customer queries… and resolve issues related to products, platforms, and promotions. Handle customer feedback and complaints professionally. Record…
Adecco
Kuala Lumpur
Order Fulfilment (Process customer orders) - Order Issues Resolution, Amendments, Cancellations, Rush orders…, Disputes - Assist Supply with inventory management - Billing / Invoicing / Letter of Credit Vetting - Managing customer queries…
DHL
Kuala Lumpur
YOU TACKLE FOR QUALITY AND GREAT SERVICE . THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS. Would you like to become part…
YesterdayShangri-La Hotels & Resorts
Kuala Lumpur
Handle guest requests professionally, ensuring personalized service and problem…
bitget.com
Kuala Lumpur
About us Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com. Our mission is to…
Shopee
Kuala Lumpur
Job Description Oversee daily L1 operations across chat, voice, and email channels for ShopeePay and Monee Ensure agents strictly adhere to SOPs and escalation frameworks Monitor SLA performance, queue health, and ticket backlogs Ensure cas…
Devloit Sdn. Bhd.
Kuala Lumpur
Key Performance Indicator ('KPIs') Clarify customer requirements… Working Days Dental Career Enhancement Overtime Pay Kemahiran Communication Mandarin customer service Bagaimana…
TodayFromage Sdn Bhd
Kuala Lumpur
We are building a small team that will run the store day to day and set… in: daily store operations customer service standards execution on the shop floor This is a hands-on role…
TodayEY
Kuala Lumpur
As a customer advisory professional, you'll provide clients with a strong analytical framework to transform their sales and drive…
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